Please click on a question to view the answer.
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| Q: |
Can I transfer funds?
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| A: |
Yes, by contacting a Customer Service Representative, or by calling The Cashier Line at 901-877-6895. This is a free and easy way to make your loan payments or transfer your deposit accounts. Contact any of our branches for information.
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| Q: |
How can I get copies of lost records?
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| A: |
For your convenience, most of your lost bank records can be reproduced. The fee for this service is $2.00/copy or $15.00/hr for any research exceeding 10 minutes. For more information about this convenience, please contact any of our Customer Service Representatives.
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| Q: |
Can I use Direct Deposit?
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| A: |
Yes, The Bank offers Direct Deposit for a more convenient way to bank by depositing your check electronically to your checking or savings account. Please contact a Customer Service Representative for details.
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| Q: |
How can I bank by Mail?
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| A: |
You can get bank-by-mail envelopes from any of our branches or mail directly to P.O. Box 277, Moscow, TN 38057. Just ask your Customer Service Representative for information.
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| Q: |
Does The Bank offer Telephone Banking?
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| A: |
Yes, “The Cashier Line” is available 24 hours a day for your convenience. Just dial 901-877-6895 to check the balance on your deposit accounts, transfer money, or have statements faxed to you.
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| Q: |
How do I get Credit Life and Disability Insurance?
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| A: |
This insurance is available if you have an installment loan with The Bank of Fayette County. It will provide coverage during the term of the loan. Ask any Loan Officer for details.
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| Q: |
Does The Bank offer Day/Night Depository?
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| A: |
Yes, we provide a day/night depository at all of our locations for a secure, and convenient way to bank. Please contact a Customer Service Representative for more information.
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| Q: |
Can I send a fax?
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| A: |
Yes, we have fax machines located at all locations for minimum of $3.00 or $1.00/page. You can also receive faxes at any location for the same fee.
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| Q: |
Does The Bank offer Notary Services?
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| A: |
Yes, The Bank has a Notary at every location. There is a $2.25 fee for this service.
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| Q: |
Does The Bank issue Official Checks?
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| A: |
Yes, Official checks are available at all locations. We also offer Money orders for your banking convenience. Please ask a Customer Service Representative for details.
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| Q: |
Will The Bank make a copy for me?
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| A: |
Yes, The Bank will make a copy of an original document for $.25/copy. This fee is waived for Common Sense checking customers.
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| Q: |
Does The Bank offer Safe Deposit Boxes?
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| A: |
The Bank has safe deposit boxes at the Main office and Somerville locations. All boxes are safe and secure and come in several different sizes.
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| Q: |
Can I issue a Stop Payment?
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| A: |
The Bank will issue a stop payment. There is a fee of $20 for each stop payment request. The customer must sign the stop payment orders. Please contact a Customer Service Representative for details.
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| Q: |
Does The Bank issue Traveler’s Cheques?
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| A: |
Yes, The Bank issues traveler’s cheques for your traveling or business convenience. Please contact a Customer Service Representative for details.
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| Q: |
Can I wire money??
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| A: |
Yes, The Bank offers wire transfer services for your convenience. Please call a Customer Service Representative for details. This service is only available to Bank customers. |
